SYSTEMS ENGINEER II · GUIDEWIRE SOFTWARE

KANISHK
SACHDEVA

Platform & Infrastructure Engineer · AWS · Kubernetes · DR Systems

// profile.yaml

focus: "Cloud infrastructure, identity, networking, operational reliability"

background: "Support → Platform ops → DR architecture → Multi-cluster systems"

environment: "Large-scale SaaS, AWS EKS, multi-tenant Kubernetes"

current_build: "Failover orchestrator in Java Spring Boot"

// experience

Guidewire Software05/2026 – Present

Systems Engineer II — Cloud Platform

Architect and maintain multi-account AWS foundation across 3 regions — IAM, networking, EKS cluster fleet, Policy-as-Code via OCM
Lead disaster recovery architecture for Guidewire Cloud: automate failover/orchestration for 12+ Kubernetes clusters using Java Spring Boot + AWS SDK
Design and operate multi-cluster service mesh (Istio) with mTLS, telemetry, and canary deployments across 50+ microservices
Reduce incident response time by 40% through automated runbooks, PagerDuty integrations, and Chaos Engineering experiments

AWSKubernetesTerraformIstioJavaKafkaPostgreSQLGitHub Actions

Guidewire Software06/2025 – 01/2026

Career Rotation — Product Development

Built a real-time policy-change data pipeline (Kafka Connect + Debezium → Snowflake) streaming 50K+ CDC events/minute from production PostgreSQL
Developed internal Kubernetes operator in Go to automate canary deployments and rollback gating for self-service platform teams
Delivered automated SSL certificate rotation for 200+ internal endpoints using cert-manager and custom webhook — zero-touch

GoKafkaKubernetes OperatorsSnowflakeDebeziumcert-manager

Guidewire Software05/2023 – 05/2026

Platform Support Engineer III (PSE I → II → III)

Owned L2/L3 incident response for Guidewire Cloud platform — 200+ tenants, 15+ AWS accounts, 15+ EKS clusters serving SaaS insurance platforms
Designed and implemented centralised logging pipeline (Fluent Bit → OpenSearch) across multi-account AWS environment — 2 TB/day ingestion
Built self-service Kubernetes namespace provisioning system with Helm + ArgoCD, reducing ticket volume 60%

AWSEKSArgoCDHelmOpenSearchFluent BitPagerDutyLinux

Guidewire Software05/2022 – 04/2023

Technical Support Engineer

Triaged and resolved complex SaaS platform incidents across networking, authentication, database, and application tiers
Wrote and maintained runbooks for production operations, incident triage, and disaster recovery procedures

SaaS SupportSQLNetworkingIAMIncident Management

KANISHKSACHDEVA